الشروط والاحكام

Last update: 16 Sept, 2044

Privacy Policy for Tamkeen Application

Last Updated: July 9, 2026

At Tamkeen, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Tamkeen application.

1. Information We Collect

We may collect the following information when you use the application:

  • Full name.

  • Mobile phone number.

  • Email address (if provided).

  • Password (stored securely in an encrypted format).

  • Location information (with your permission) to display nearby properties.

  • User account information.

  • Communication details related to inquiries sent to property owners or advertisers.

  • Device information, including device type, operating system, IP address, and device identifier.

  • Usage information such as search history, saved properties, viewed listings, and interactions within the application.

2. How We Use Your Information

We use the collected information to:

  • Create and manage your user account.

  • Enable property and residential unit searches.

  • Improve and personalize your user experience.

  • Display search results based on your location and preferences.

  • Communicate with you regarding your inquiries or requests.

  • Send notifications related to services and updates (with your consent where required).

  • Improve application performance and resolve technical issues.

  • Detect and prevent fraudulent or unauthorized activities.

3. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only in the following circumstances:

  • With property owners or advertisers when you submit an inquiry or contact request.

  • With trusted third-party service providers who assist in operating and maintaining the application, subject to confidentiality obligations.

  • When required by law or requested by competent governmental authorities.

  • When you have provided your explicit consent.

4. Third-Party Services

The application may use third-party services, including but not limited to:

  • Maps and location services.

  • Analytics services.

  • Push notification services.

  • Cloud hosting services.

These services are governed by their own privacy policies.

5. Location Services

The application may request access to your location to provide more relevant property search results and display nearby listings.

You may disable location access at any time through your device settings; however, some features may not function properly.

6. Notifications

The application may send notifications regarding:

  • Property updates.

  • Responses to your inquiries.

  • New services and promotional offers.

You can disable notifications at any time through your device settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, the information will be securely deleted or anonymized.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your account and personal information.

  • Withdraw your consent for optional permissions, such as location access and notifications.

10. Children's Privacy

The application is not intended for children below the minimum age permitted under applicable laws, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published within the application, along with the updated revision date.

Your continued use of the application after any updates constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through the official communication channels of the Tamkeen application.